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HP CHROMEBOOK 14ca000na WINDOWS LAPTOP DRIVERS
Go on a PC or laptop and download chrome browser - If you dont have it already
Open chrome browser and search for chromebook recovery tool or visit https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm
Install the chromebook recovery tool
On chrome browser go to extensions which is a jigsaw icon top right and open the chromebook recovery tool
Insert an 8gb usb stick and find your chromebook laptop model (sometimes they are abbreviated so search in google for the correct one)
Follow the instructions
Insert the usb stick in your chromebook
Hold the Esc and Refresh keys down at the same time, then press the Power button - then follow the instructions.